Hyundai Motor Company (including Genesis) and Kia announced on Tuesday, the 13th, that they will implement a ‘Electric Vehicle Safety Check Service’.
The ‘Electric Vehicle Safety Check Service’ is a program that offers free inspections of vehicles for electric vehicle owners visiting service centers across the country.
In light of growing customer concerns over recent electric vehicle fires, Hyundai and Kia have introduced this service to alleviate anxiety related to electric vehicles and assist in ensuring customer safety while driving.
The service covers all types of electric vehicles from Hyundai, Kia, and Genesis, and checks a total of 9 safety-related items, including ▲ insulation resistance ▲ voltage deviation ▲ cooling system ▲ damage to connection cables and connectors ▲ shocks/damage to the underbody ▲ occurrence of fault codes, among others.
Customers wishing to use the service can select a schedule and location through the respective customer service centers and make a reservation before visiting the service location.
Hyundai (including Genesis) customers can use the service at 22 directly operated high-tech centers and 1,234 Blue Hands locations nationwide, while Kia customers can access inspections at 18 directly operated service centers and 757 AutoQ locations.
A representative from Hyundai and Kia stated, “Through this inspection, we aim to alleviate concerns about electric vehicles and support our customers in driving safely.”
For more detailed information about the ‘Electric Vehicle Safety Check Service’, you can inquire at each company’s customer service center (Hyundai Motor Company ☎080-600-6000 / Kia ☎080-200-2000).
Meanwhile, Hyundai and Kia are implementing various programs to help customers conveniently drive and manage their electric vehicles.
Hyundai is offering the ‘EV Every Care’ program that provides benefits to customers who purchase the Ioniq 5, Ioniq 6, and Kona Electric, including ▲ free charging credits or home charger installation ▲ guaranteed used car residual value ▲ new car exchange in case of total loss accident within one year of vehicle delivery.
Kia offers the ‘Kia e-Life Package’ program for all electric vehicle customers, providing benefits such as ▲ support for home charger purchase programs ▲ guaranteed used car residual value ▲ support for the price difference between the total loss vehicle price and total loss insurance amount when repurchasing a Kia new car within one year of total loss accident.
Author: Lee Sang-jin daedusj@autodiary.kr