LG Uplus has organized various events to celebrate the launch of Al-Dot. Until the end of May, customers who newly sign up for U+ MVNO services will receive McDonald’s McMuffin exchange coupons and Mega Coffee coffee coupons. Additionally, simply signing up on the Al-Dot website enters participants into a draw for various prizes, including a Dyson Supersonic hairdryer (1 person) and Mom’s Touch Cyber Burger coupons (100 people).
LG Uplus continues to reinforce its collaborative relationship with small businesses. The “Self-Service Activation” allows customers to complete their online activation in just five minutes without a call to customer service, while the “Now Delivery” service delivers one-chip purchases within two hours, significantly reducing labor and logistics costs for small operators.
Yu Ho-seong, head of the MVNO business at LG Uplus, stated, “We have introduced the Al-Dot service to enhance the convenience of U+ MVNO customers while strengthening our collaborative relationship with small businesses. In the future, we aim to provide differentiated customer value for both small operators and customers, solidifying our position as the number one MVNO in customer satisfaction.”
Meanwhile, LG Uplus launched the small business partner program ‘U+ MVNO Partners 1.0’ in 2019, introducing premium fixed-rate prepaid plans and self-service activation. In 2021, they enhanced their collaborative efforts with ‘U+ MVNO Partners 2.0’, which included benefits such as partnership card discounts, partnership discount coupons, and shared SIM cards. In 2022, they unveiled the brand ‘+Alpha’, which signifies delivering customer value beyond collaboration, introducing long-term customer care programs and subscription-based partnership tariff plans.
Contact: Lee Sang-jin daedusj@autodiary.kr