Hanseong Motor, the official dealer of Mercedes-Benz, announced on the 11th that it will expand the ‘3-Day Refund Guarantee,’ which was first introduced last month by the import car dealership industry, to include the Mercedes-Benz EQ models.
The ‘3-Day Refund Guarantee’ allows customers who purchase an officially certified used Mercedes-Benz from Hanseong Motor to drive the vehicle for three days and seek a refund if they are dissatisfied. This service is receiving great acclaim among potential customers considering the purchase of certified used cars.
By expanding the 3-day refund guarantee to cover Mercedes-Benz’s pure electric EQ models, Hanseong Motor aims to enhance consumer trust in the quality of used electric vehicles while reducing the burden on consumers regarding the relatively high entry barriers for purchasing electric cars.
Hanseong Motor only handles high-quality certified used cars that have passed Mercedes-Benz’s strict 198 certification procedures. They also possess specialized electric vehicle maintenance facilities and personnel. Notably, the ‘Hanseong Motor Seongdong Service Center’ is equipped with EQ specialist technicians and the necessary equipment and safety facilities for high-voltage and battery replacements, establishing itself as the leading specialized center for Mercedes-Benz electric vehicle maintenance in the country.
Customers wishing to utilize the 3-day refund guarantee for EQ purchases can easily access it after consulting with a sales consultant at the Hanseong Motor Mercedes-Benz certified used car website’s home service inquiry or by visiting a nearby Hanseong Motor Mercedes-Benz certified used car showroom.
Customers wishing to return their vehicle after the 3-day service must complete the return at the designated certified used car showroom by the third day after purchase, and the amount paid will be refunded within five days.
To celebrate the expansion of the 3-day refund guarantee for EQ vehicles, Hanseong Motor offers various benefits to customers purchasing EQ vehicles under the 3-day refund guarantee, including ▲ a 2-year extension of the Hanseong Motor warranty program and ▲ a charging voucher worth 1 million won.
Wolf Ausprung, CEO of Hanseong Motor, stated, “In response to the high interest and positive feedback from customers on the ‘Home Service 3-Day Refund Guarantee,’ we have extended its application to include EQ models. We will continue to innovate in various areas so customers can experience Hanseong Motor’s unique services.”
Lee Sang-jin daedusj@autodiary.kr