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Innovative Partnership: Audi and Lotte Mall Gimpo Airport Join Forces for Enhanced Customer Experience

Bayern Auto, the official dealer of Audi, announced its partnership with Lotte Mall Gimpo Airport located in Gangseo-gu, Seoul, to establish a joint marketing partnership aimed at customer satisfaction.

Lotte Mall Gimpo Airport is the first lifestyle mall in Korea, offering shopping, hotels, entertainment, and leisure-themed parks all in one location. It is renowned for its natural ecological park, ‘Sky Park,’ and its rooftop observatory where visitors can watch planes take off and land. Through this partnership, Bayern Auto aims to provide a variety of lifestyle events and benefits for Audi and Lotte Mall customers.

To celebrate the partnership, Bayern Auto will operate a pop-up store at Lotte Mall Gimpo Airport from July 5 to July 14 for a ten-day event, featuring car displays and test drives. In addition, the company is preparing various marketing activities by utilizing Audi’s premium customer marketing services and the excellent accessibility of Lotte Mall Gimpo Airport, along with cultural content for the local community.

The Audi Gimpo Airport Service Center is Bayern Auto’s first service network, strategically located to provide excellent accessibility for customers from Seoul and the western Gyeonggi area, offering a more convenient service infrastructure. Customers can enjoy a variety of leisure activities at Lotte Mall and Lotte Department Store while their vehicles are being serviced, which has resulted in high satisfaction among users. Since July 10, the ‘Audi Airport Service’ has been operational, expanding opportunities for customers to experience the Audi brand and premium lifestyle services.

Representative Kwon Hyuk-min from Bayern Auto stated, “I am pleased to create a great opportunity to provide more diverse customer service programs for both companies by signing this collaboration agreement with Lotte Mall Gimpo Airport, a landmark in the Gangseo area. We will continue to plan various promotions to convey Audi’s premium brand value and strive to provide more customers with the experience of Audi’s premium lifestyle.”

Director Kim Dong-soo of the Lotte Mall Gimpo Airport partnership expressed, “I am extremely happy to have concluded a meaningful business agreement with Bayern Auto, the official dealer of Audi. I believe that this collaboration will enable both companies to provide a higher level of customer service.”

Various news and promotional details about the collaboration between Bayern Auto and Lotte Mall Gimpo Airport can be found on the official websites and social media channels of both companies.

Meanwhile, Bayern Auto is the tenth official dealer of Audi, operating new and certified used car showrooms in Gangseo, Uijeongbu, Seosuwon, and Starfield Suwon, and opened its first service center, the Gimpo Airport Service Center, in March.

Lee Sang-jin daedusj@autodiary.kr

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