KG Mobility announced on the 20th that it has established an offline showroom at the Seoseoul Motorium in Gangseo-gu, Seoul, to help customers purchase high-quality, reliable used cars as part of its certified used car business.
KGM plans to promote the certified used car business based on transparent information on products and customer value, along with after-sales service, to foster a healthy used car transaction culture and enhance consumer trust.
The certified used cars undergo a comprehensive 7-stage process (incoming inspection – detailed diagnosis – performance improvement – exterior improvement – product inspection – certification check – outgoing inspection) and pass over 280 diagnostic tests, which is among the highest in the country. The results of these inspections will be transparently provided to customers through the official website.
KGM will sell high-quality used cars that are transformed into ‘KGM Certified Used Cars’ through a quality certification process and commercialization procedures carried out at the ‘KGM Gunpo Regional Service Center’, the first manufacturer-operated service center in Korea.
For the certified used cars that have passed a rigorous commercialization process, KGM provides a one-year/20,000 km warranty (including the warranty period provided during new car sales) based on the customer purchase point, specifically for its own brand vehicles within 5 years/100,000 km.
KGM operates a ‘responsibility refund system’ that allows it to purchase vehicles (trade-in) at the most reasonable (highest) price based on real transaction data from the past year, reflecting current market values. If customers order a vehicle (purchasing a vehicle) and are dissatisfied, they will receive a refund within three days.
Furthermore, to enhance customer convenience, both selling (selling channel) and purchasing (buying channel) of vehicles can be conducted online. The entire process from estimating and contracting to payment and delivery can be easily and quickly managed as a one-stop service through the website (https://certified.kg-mobility.com).
Alongside this, KGM has opened its first offline showroom in Seoseoul Motorium, displaying over 70 vehicles and providing customer parking space. It plans to establish additional key locations in response to the anticipated surge in used car demand and to improve customer accessibility.
A KGM representative stated, “We will do our utmost to ensure that consumers can confidently purchase trustworthy used cars, thinking of them not just as used cars but as ‘another car directly made by KGM’. We hope this helps our customers buy safe used cars more comfortably and conveniently through KGM Certified Used Cars.”
Lee Sang-jin daedusj@autodiary.kr