KG Mobility announced on the 21st that it has relocated its Seoul Service Center (located in Guro-dong) to Gunpo City, opening a new regional service center. The goal is to enhance customer after-sales care through the implementation of a One Stop Service and differentiated service offerings.
The newly opened regional service center spans a total floor area of 12,939㎡ (3,921 pyeong) with three floors for maintenance and two floors for office facilities, having an annual maintenance capacity of approximately 16,000 vehicles.
The regional service center has been equipped with the latest facilities including body alignment equipment like the panel select, sanding rooms for heat treatment, and painting equipment, ensuring the highest quality in body and painting services. Moreover, insulated reinforced tiles have been installed throughout the maintenance work area, allowing for electric vehicle maintenance at all stalls (lifts for elevating vehicles for maintenance).
Additionally, it features a specialized high-load lift for campers and hybrid vehicle inspection equipment with cutting-edge functions. Various amenities are provided for customers to wait comfortably, promising maximum satisfaction.
KG Mobility operates a service network of over 300 locations across the country, including two direct service centers and 42 maintenance business sites, 11 maintenance centers, and 258 service plazas, and plans to expand its service network into major areas nationwide to further strengthen after-sales care.
KG Mobility anticipates that the opening of this regional service center will enhance after-sales management systems for customers not only in Seoul but also in the metropolitan area.
KG Mobility stated, “The Gunpo regional service center is equipped with state-of-the-art equipment and facilities, allowing our highly skilled maintenance/service experts to provide swift and differentiated services to customers. We will strive for continuous innovation and improvement to enhance customer satisfaction and service quality.”
Lee Sang-jin daedusj@autodiary.kr